LSEG Workspace Platform Outage Disrupts Trading Operations

On Friday, the Workspace news and data platform of LSEG Group experienced an outage that disrupted financial markets worldwide and affected user access worldwide

The company announced in a service announcement to clients that it encountered a third-party global technical issue that was affecting some services. However, securities trading on the stock exchange in London was not affected. This occurred in the context of a major IT outage that affected companies across the globe.

Reuters contacted several of the world’s largest banks, including JPMorgan, HSBC, Goldman Sachs, and Barclays, to inquire about the status of their trading activities. However, none of the lenders had an immediate comment, and company updates were not being published to markets through the Regulatory News Service due to the LSEG outage. Additionally, signs of disruption in one of the world’s busiest financial centers emerged as London trade began.

According to a trader based in London, the disruption affected numerous multilateral trading facilities, making some clients unable to trade.
The trader stated, “We are experiencing the most severe global market outages.”

LSEG reported that its news services were experiencing a global technical issue during Asian trading hours, which impeded news publication on its platform.

At 0600 GMT, LSEG reported that it was encountering technical difficulties in the publication of its spot and forward prices for currencies.

In a message to clients Reuters viewed, LSEG stated, “This is currently under investigation, and we will provide further information as soon as we can.”

Reuters in London could not obtain a comment from LSEG at the time. In early London trade, its shares opened 0.6% lower.
On Friday, a cyber disruption caused by an issue at global cybersecurity firm Crowdstrike and Microsoft affected media, retailers, banks, airlines, and telecommunications companies in Australia and New Zealand.